Common API errors

Below is a list of the potential errors and associated description you may encounter while using the Helcim API.

Error Message

Description

Invalid API Token1

The API token passed in the request does not match the API token set for the online store domain.

Invalid API Token2

The API token passed in the request does not match any API Access entries and the online store is not enabled.

Account Not Active

The Helcim a count status is not set to active.

Missing or Invalid Fields - Account ID

The account ID does not match any existing Helcim accounts.

Missing or Invalid Fields - Account ID or API Token

Either the account ID or the api token were not passed in the request.

Invalid Action Requested

No action or transaction type was passed in request.

API Access Disabled

The Helcim account api feature has not been activated.