Common API errors

Below is a list of the potential errors and associated description you may encounter while using the Helcim API.

Error MessageDescription
Invalid API Token1The API token passed in the request does not match the API token set for the online store domain.
Invalid API Token2The API token passed in the request does not match any API Access entries and the online store is not enabled.
Account Not ActiveThe Helcim a count status is not set to active.
Missing or Invalid Fields - Account IDThe account ID does not match any existing Helcim accounts.
Missing or Invalid Fields - Account ID or API TokenEither the account ID or the api token were not passed in the request.
Invalid Action RequestedNo action or transaction type was passed in request.
API Access DisabledThe Helcim account api feature has not been activated.